+1 (425) 500-4019

info@straza-detailing.com

Terms of Use

Last Updated: 8 Dec, 2025

Welcome to the Straza Detailing website (“Site”). These Terms of Use (“Terms”) govern your access to and use of our Site and services. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

“Straza Detailing,” “we,” “our,” or “us” refers to Straza Detailing, operating in Washington State, USA.

1. Services Overview

Straza Detailing provides mobile premium auto detailing services. Information on this Site is for general informational and booking purposes. Service availability may vary by location, schedule, vehicle condition, and other factors.

We reserve the right to modify or discontinue any service, pricing, or package at any time without prior notice.

2. Quotes, Pricing, and Payments

  • Any quote provided via the Site, phone, text, or email is an estimate based on the information you share. Final pricing may change after an in-person inspection or based on actual vehicle condition.
  • Prices may vary depending on vehicle size, level of contamination, pet hair, stains, odor removal needs, or other special conditions.
  • Payment is due upon completion of service unless otherwise agreed in writing.

3. Customer Responsibilities

To ensure we can perform service safely and effectively, you agree to:

  • Provide accurate contact information, vehicle details, and location.
  • Ensure the vehicle is accessible at the scheduled time.
  • Remove valuables and personal items from the vehicle before service.
  • Inform us of pre-existing damage, sensitive materials, aftermarket modifications, or mechanical/electrical issues.

Straza Detailing is not responsible for loss of personal items left in the vehicle.

4. Scheduling, Cancellations, and No-Shows

  • Appointments may be scheduled through our Site, phone, or message.
  • Please provide at least 24 hours notice to cancel or reschedule.
  • If you are late and it impacts the schedule, we may need to reschedule.

Weather policy: Because we are mobile, severe weather (heavy rain, snow, unsafe temperatures) may require rescheduling. We will coordinate a new time with you at no extra charge.

5. Satisfaction Policy

We take pride in high-quality work. If you are not satisfied:

  • You must notify us within 24 hours of service completion.
  • We may offer a re-service or partial refund at our discretion, depending on the issue.
  • Normal wear, deep scratches beyond safe correction, or permanent staining are not grounds for refund if we previously explained limitations.

6. Limitations and Results Disclaimer

Detailing results depend on vehicle condition and material aging. You acknowledge that:

  • Some stains, odors, scratches, or defects may be permanent.
  • Paint correction improves appearance but does not guarantee 100% removal of defects.
  • Ceramic coatings enhance protection but do not make paint “scratch-proof.”

We will always aim for the best possible outcome within safe detailing standards.

7. Website Content & Intellectual Property

All content on this Site—including text, images, logos, videos, and design—is owned by Straza Detailing or licensed to us and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use Site content for commercial purposes without written permission.

8. User Submissions

If you submit reviews, photos, messages, or other content:

  • You confirm you have the right to share it.
  • You grant Straza Detailing a non-exclusive, royalty-free right to use that content for marketing, social media, and promotional purposes, unless you explicitly request otherwise in writing.

9. Third-Party Links

The Site may include links to third-party websites (e.g., social media, maps, payment providers). We are not responsible for third-party content, policies, or practices. Use them at your own risk.

10. Disclaimer of Warranties

The Site and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding:

  • uninterrupted or error-free Site operation,
  • accuracy of Site content,
  • fitness for a particular purpose beyond the detailing service described.

11. Limitation of Liability

To the fullest extent allowed by law, Straza Detailing shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • use or inability to use the Site,
  • scheduling or service delays,
  • service outcomes limited by vehicle condition,
  • loss of personal items left in the vehicle.

Our total liability for any claim related to services will not exceed the amount paid for the service in question.

12. Indemnification

You agree to indemnify and hold harmless Straza Detailing from any claims, damages, liabilities, or expenses arising from:

  • your misuse of the Site,
  • your breach of these Terms,
  • your negligence or misrepresentation.

13. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes shall be resolved in courts located in Washington State.

14. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the Site after changes means you accept the revised Terms.

15. Contact Information

For questions about these Terms, contact us:

Straza Detailing
Washington State, USA
Phone: +1 (425) 531-1881
Email: info@straza-detailing.com
Website: https://straza-detailing.com/