+1 (425) 500-4019

info@straza-detailing.com

Privacy Policy

Last Updated: 8 Dec, 2025

Straza Detailing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide to Us

When you fill out forms, request a quote, book a service, or contact us, you may provide:

  • Name
  • Phone number
  • Email address
  • Vehicle details (year/make/model and related notes)
  • Location (city/area/address for service)
  • Service preferences or descriptions
  • Any other information you choose to share in your message

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring/exit pages
  • Approximate location (derived from IP)

This information helps us understand how visitors use our site and improve performance.

2. How We Use Your Information

We use your information to:

  • Respond to quote requests and inquiries
  • Schedule and provide detailing services
  • Communicate with you about appointments, updates, or service-related questions
  • Improve our website, services, and customer experience
  • Send promotional messages only if you opt in (you can unsubscribe anytime)
  • Detect fraud, prevent abuse, and maintain site security
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your data only in the following situations:

  • Service Providers: with trusted vendors who help us operate our site or run our business (e.g., website hosting, analytics, email tools). They can use your information only to perform services for us.
  • Legal Requirements: if required by law, court order, or to protect our rights, safety, or property.
  • Business Transfers: if Straza Detailing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Make the site function properly
  • Remember your preferences
  • Analyze traffic and site usage
  • Improve performance and marketing

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

5. Analytics & Advertising

We may use analytics tools (such as Google Analytics or similar services) to understand how users interact with our site. These tools may collect information like your IP address, device, and browsing behavior.

We may also run ads on platforms like Google, Facebook, or Instagram. These platforms may use cookies or pixels to show relevant ads. You can manage ad preferences in your account settings on those platforms.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no website or transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as necessary to:

  • Provide requested services
  • Maintain customer records
  • Comply with legal, accounting, or tax obligations
  • Resolve disputes or enforce agreements

When no longer needed, we securely delete or anonymize the data.

8. Your Rights and Choices

Depending on where you live, you may have rights to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (when legally allowed)
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from children. If you believe a child has provided us personal data, please contact us and we will delete it.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of those websites. Please review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our site after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Straza Detailing
Washington State, USA
Phone: +1 (425) 531-1881
Email: info@straza-detailing.com
Website: https://straza-detailing.com